Overview
The Smart Hotel System is a hotel industry system created by Aqara for hotel customers. It provides capabilities such as room management, customer demand management, hotel configuration, PMS docking, as well as a few small programs to empower hotel digitalization.
Product Details
1. Room Management
It provides unified room management capabilities: Manage check-in, check-out, room renewal, and receive cleaning notifications.
2. Customer Demand Management
1) Customer demand statistics and processing: Total number of (the status) of customer demands, the average number of demands per customer, the number of demands to be processed, and customer demand processing.
2) It provides over 100 hotel service templates, and the hotel can quickly configure the service system based on their services to meet the customer’s demands and inquiries.
3. Hotel configuration
According to the hotel’s smart devices, it provides standard automations and scene configuration solutions that can be quickly applied to all hotel rooms through the template function. It also provides configurations such as a mini program homepage and a welcome speech to enhance the hotel brand image.
4. PMS docking
It supports docking with PMS and can automatically complete hotel service requirements such as room check-in, check-out, customer demand push and other hotel service needs.
5. Mini programs
Guests can master and control room status through the mini program, such as viewing room environment information, control room equipment, unlock, control room scenes, etc.